Charging Problems (solved)

Discussion in 'XtendTouch' started by Adam B, Feb 9, 2020.

  1. Adam B

    Adam B New Member

    My new screen has just arrived and it wont charge from anything except for the mains adaptor it came with.
    I've tried USB wall sockets, low and high power output battery powerbanks, USB sockets etc.

    Anyone had similar problems or is this a defective unit.
     
  2. Ken

    Ken Administrator Staff Member

    This monitor accepts only 9V/12V input by either PD or QC protocol, on the right-hand side USB-C port (for power input).