Avoid driver version 27.20.100.9168

Discussion in 'GLK-UC2X' started by Support, Mar 4, 2021.

  1. Support

    Support Administrator

    WereW likes this.
  2. pdw

    pdw New Member

    Should have checked before putting it in the machine. Remote access worked so I tried to fix the problem by deleting some intel stuff as suggested in a windows help center. Hope springs eternal. Now no remote access either. Does the ubs c port still yield a video signal such that a usb c to HDMI cable will get me back in the "windows broke it again face off"?

    So remote access is back on a reboot. The listing for monitor is non pnp and thus is not connecting. The Driver is 27.20.100.9466. Prior to the update the monitor was listed on the device monitor list.

    Bought a ubs c to hdmi cable. Worked. The monitor was added to the list.

    How do I get my HDMI port back?

    Thanks
     
    Last edited: Apr 29, 2021
  3. Support

    Support Administrator

    Can you roll it back to the previous version that worked?
     
  4. pdw

    pdw New Member

    Now I am using the display port for the monitor, so I have the USB C ports for external drives.
    So. Turn off WIFI connection to net? Delete the driver? Install drivers from the downloaded update file, which
    I have already? or Leave the net connected and let Windows directly intsall the drivers.
    If I delete the driver using the device manager will I still get a video feed on the display port?
    Thanks..