Samsung Galaxy S20 Ultra Samsung Dex

Discussion in 'XtendTouch' started by Istvan Porter, Jun 21, 2020.

  1. Istvan Porter

    Istvan Porter New Member

    Why does the Xtend touch draws so much power from my phone causing the portable monitor internal batter to go down so fast and yes I have turned charging mode off but the internal batter still goes down really fast ?
  2. Ken

    Ken Administrator Staff Member

    Hi Istvan,

    The XtenTouch does not draw any power from your phone,

    your phone needs to use extra power while running DeX.

    We recommend you turn on the charging mode
    (it's the monitor slowly charging your phone, not the reverse).