W10 Gyro mouse stops working

Discussion in 'W10 GYRO' started by Bert, Sep 25, 2019.

  1. Bert

    Bert New Member

    My first purchase went well and I really liked the Gyro mouse so I bought a second. That one works for a minute or two and then stops. I saw another thread like this where the outcome was a bad Gyro and it was replaced. I can use my other gyro mouse on this machine so it really seems like a bad mouse.
  2. Richard

    Richard New Member

    Hi Bert,

    Did you send a e-mail to the webshop about it?
    I think that wood be the first step I think.

    Verstuurd vanaf mijn SM-N950F met Tapatalk
  3. Ken

    Ken Administrator Staff Member

    Have you pressed the power button or directional buttons by chance?
    That would disable the gyro.
  4. Ivan

    Ivan New Member

    My w10 gyro stop working. I am geting usb error massage see attached picture.

    I can get it back to work only if I uninstal usb driver, unplug usb receiver, restart pc, plug usb receiver back. Than it works again for few hours but problem repeats again.

    I looks to me like driver issue on windows. Or usb is broken.
    I am running win 10pro build 1809.

    Please help.
    Question: does anybody have gyro working on 1809 win 10 build


    Attached Files:

  5. Support

    Support Administrator

    Please let us know where did you get it, we shall provide the after-sales services accordingly.
    (A proof of purchase is required)
  6. Ivan

    Ivan New Member

    I bought it on ebay. Order detail in attachment

    Attached Files: