No Display Signal Over USB-C

Discussion in 'XtendTouch Pro AMOLED display' started by Gabe, Jul 2, 2021.

  1. Gabe

    Gabe New Member

    If I connect it via USB-C there is no picture on the display but touch input still works. I have tested with the following devices:
    • 2019 MacBook Pro (no picture over USB-C but touch input works, miniHDMI works)
    • Google Pixel 5 (No picture but touch input works)
    • 2019 Mac Pro (no picture over USB-C but touch input works, miniHDMI works)
    • 2013 Mac Pro (only supports HDMI but works via miniHDMI connection)
    Display is connected to power via the provided 100W power brick and cables.

    I used the USB-C cables provided by Pepper Jobs as well as different ones that I own.

    The only way I can get the display to work is if I use the miniHDMI to HDMI connection.

    Anyone else experiencing the same?
     
  2. Support

    Support Administrator

    Google Pixel 5 can output video via USB-C??

    Better check only with MacBook Pro 2019.

    1.) USB-C port 1 for power input
    2.) USB-C to MacBook Pro using port 2 & our cable (The MacBook Pro cable can't transmit video)